Care Guide
At Vividmoro, our collection features delicate evening gowns and flowing maxi dresses designed to make a statement. Because each garment uses different fabrics, embellishments, and construction methods, always check the specific care label sewn into your item before cleaning or storing. The guidance below covers general best practices for the types of pieces we sell, but your garment's own label is the final authority.
Before You Clean: Check Your Label
Every Vividmoro garment includes a care label with instructions from the manufacturer. Look for this label inside the garment, typically near the left side seam or at the neckline. If the label is missing or illegible, contact our support team with your order number and a photo of the garment before attempting any cleaning.
Handling Delicate Embellishments
Many of our evening gowns feature intricate details such as 3D floral appliqués, beadwork, sequins, pearl-style chains, and lace. These elements require extra attention:
- Do not pull or tug on loose threads, beads, or appliqués. If you notice a loose element, stop wearing the garment and consult a professional tailor or our support team.
- Avoid friction from bags, belts, or rough surfaces that can snag lace or dislodge sequins.
- Be cautious with accessories. Jewelry, handbags with metal clasps, and scarves can catch on embellished fabrics. Put on your dress before adding other accessories when possible.
Spot-Cleaning Basics
If you spill something on your garment, act quickly but gently:
- Blot (do not rub) the stain with a clean, white, absorbent cloth to lift excess liquid.
- Test any cleaning product on a hidden area first, such as the inside hem or seam allowance.
- Do not use bleach, strong solvents, or hot water on unknown stains or delicate fabrics.
- If the stain persists, or if the garment is heavily embellished, take it to a professional dry cleaner experienced with formalwear. Inform them of the stain location and fabric type.
Storing Your Gowns and Dresses
Proper storage helps maintain the shape and integrity of your garment:
- Hanging: Use padded hangers to support the weight of beaded or structured gowns. For strapless or delicate-shoulder designs, consider folding the garment over a padded hanger or storing it flat to prevent stretching.
- Protection: Store garments in breathable garment bags to protect from dust and light. Avoid plastic bags, which can trap moisture and cause discoloration.
- Space: Ensure embellishments are not pressed against other clothes or the bag walls. Fold carefully if the garment must be stored in a box, placing tissue paper between layers to prevent creasing and snagging.
When to Seek Professional Help
If your garment requires deep cleaning, has a stubborn stain, or needs repair (such as reattaching beads or fixing a zipper), please consult a professional dry cleaner or tailor who specializes in formalwear. Vividmoro does not provide cleaning or repair services, but we can offer general guidance based on your product details.
Need Help with a Specific Item?
If you are unsure how to care for your Vividmoro garment, contact us at singh@vividmoro.shop. Please include:
- The product name or link
- Your order number (if applicable)
- A photo of the care label (if visible)
- A clear description of the issue or question
We will do our best to provide helpful information based on the product details available to us.